Kanema M’Manja Terms of Use

Last Updated: October 2025

1. Introduction

Kanema M’Manja is a streaming service proudly powered by Mibawa Studios SA, a South African media company dedicated to promoting African creativity and storytelling. Through Kanema M’Manja, users gain access to a range of entertainment, educational, and cultural content (“Authentically African Edutainment Content”) via compatible devices (“Kanema M’Manja Ready Devices”), currently available on mobile phones and computers. Desktop users may access the service using web browsers or supported emulation platforms such as Bluestacks.

By subscribing or accessing the Kanema M’Manja service, you agree to these Terms of Use, which form a legally binding agreement between you and Mibawa Studios SA, headquartered in KwaZulu-Natal, South Africa.

Throughout these Terms, the words “we,” “our,” and “us” refer to Kanema M’Manja / Mibawa Studios SA, while “you” refers to the registered user or subscriber.

Note: Kanema M’Manja is a product of Mibawa Studios SA, which in turn is wholly owned by Mibawa Limited Malawi.

2. Membership and Access

2.1 Ongoing Membership

Your Kanema M’Manja membership is subscription-based and requires active payment to maintain access. Once your subscription period lapses or payment is not received, access to the Kanema M’Manja service will be temporarily suspended until renewal or payment is made.

2.2 Subscription Plans

Kanema M’Manja offers flexible subscription plans to suit different viewing needs:Weekly: Access for 7 consecutive days from the date of purchase

* Monthly: Access for 30 consecutive days from the date of purchase

* Multi-Month: Access for 3 or 6 consecutive months, as selected at sign-up

* Yearly: Access for 12 consecutive months from the date of purchase

Plan details, pricing, and billing cycles are clearly displayed during sign-up, on the Payments page, and on kanema.co.za or within the app.

2.3 Refund Policy

Kanema M’Manja operates on a subscription-only model. All payments are non-refundable, including partially used subscription periods. Once a subscription period expires, access to the service will be suspended until renewal or payment is made.

If you experience technical issues that prevent access to the service, please contact our Support Centre at info@kanema.co.za. We will make reasonable efforts to resolve the issue but cannot guarantee a refund.

3. Promotional Offers and Local Partnerships

From time to time, we may provide special promotions, discounted bundles, or partnerships with local telecommunications or media companies. These offers are provided at our discretion, and eligibility may depend on your previous membership or payment history.

4. Billing and Cancellation

4.1 Billing Cycle

Your subscription is billed according to your selected plan — whether weekly, monthly, or yearly. Billing details, renewal dates, and available payment methods can be viewed at any time on the Kanema M’Manja website (kanema.co.za) or directly in-app.

4.2 Payment Methods

Kanema M’Manja currently supports secure local and international payment methods, including mobile money and bank card payments. All transactions are processed through trusted payment gateways in South Africa, ensuring your financial information is protected. By subscribing, you authorize us to charge your selected payment method for the applicable subscription fees and any related taxes.

4.3 Cancellation Policy

Cancellations take effect at the end of your current subscription period. No refunds are provided for unused or partially used periods. Access to the service will remain active until the current paid period expires.

4.4 Plan and Price Changes

Kanema M’Manja may review and adjust its subscription prices or plans from time to time to reflect service improvements, content expansion, or operational changes. Any updates to pricing will be communicated at least 30 days in advance, giving you the opportunity to review the new rates and cancel your subscription before the changes take effect.

5. Kanema M’Manja Service

5.1 Eligibility and Age Requirement

You must be 16 years or older to create a subscription account. While Kanema M’Manja does not host adult content, some titles are intended for mature audiences. Parental or adult supervision is advised for children accessing such content.

5.2 Personal and Cultural Use

Kanema M’Manja content is intended for personal, household, and educational use only. No content may be copied, recorded, shared, broadcast, or publicly exhibited without explicit written permission from Kanema M’Manja. Unauthorized redistribution is strictly prohibited and may result in suspension or legal action.

5.3 Geographic Availability

Our content is curated for South Africans and African audiences abroad. Availability may vary depending on licensing agreements or local regulations.

5.4 Advertisements and Sponsored Content

Kanema M’Manja may include sponsored content or advertisements. Such content does not constitute an endorsement or reflect the views of Mibawa Studios SA or Mibawa Limited Malawi.

5.5 Offline Viewing

Currently, offline viewing is not available. However, select titles may soon be downloadable for offline viewing on compatible devices. Offline content will be subject to viewing limits, expiry periods, and regional restrictions.

5.6 Usage Restrictions

You agree not to:

* Reproduce, copy, distribute, or publicly share any Kanema M’Manja content;

* Bypass, disable, or tamper with any security or access controls;

* Use automated systems (bots, scrapers, or scripts) to manipulate the service;

* Upload or distribute harmful, malicious, or unlawful code.

Violation of these terms may result in immediate suspension or termination of your account without refund.

5.7 Content Quality and Connectivity

Streaming quality depends on your internet speed, device capability, and selected resolution. Recommended speeds are:

* 360p: 526 Kbps

* 480p: 834 Kbps

* 720p (standard): 1 Mbps

* 720p (high): 2 Mbps

Kanema M’Manja is not responsible for connectivity issues caused by third-party internet providers.

6. Account Responsibility and Security

Your Kanema M’Manja account is personal and non-transferable. Do not share your login credentials or payment details. You are responsible for all activity under your account. If you suspect unauthorized access, contact: info@kanema.co.za immediately.

7. Cultural Responsibility and Content Sensitivity

Kanema M’Manja is dedicated to promoting African voices while upholding South African values, traditions, and decency standards. We reserve the right to classify or restrict content in accordance with South African broadcasting and communications regulations.

8. Limitation of Liability

Kanema M’Manja is provided on an “as-is” basis without warranties of uninterrupted access or performance.

In accordance with the Consumer Protection Act of South Africa, we do not exclude or limit our liability for defects or deficiencies in the service. However, we are not liable for indirect, incidental, or consequential damages except where prohibited by law.

Your statutory consumer rights remain protected under South African law.

9. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of South African courts or, where mutually agreed, resolved through recognized mediation or arbitration.

10. Customer Support

For help, inquiries, or feedback, please contact:

info@kanema.co.za

Our goal is to provide accessible, locally responsive support for all users.

11. Changes to These Terms

Kanema M’Manja may update these Terms of Use periodically to reflect technological, policy, or operational changes. Material updates will be communicated via the website or in-app notifications at least 30 days before they take effect.

12. Company Information

Mibawa Studios South Africa

1119 Marina Drive

Shelly Beach

KwaZulu-Natal, 4265

South Africa

© 2025 Mibawa Studios SA. All Rights Reserved.

Kanema M’Manja – A Product of Mibawa Studios SA, Owned by Mibawa Limited Malawi.